Susie Q Brand offers established brick-and-mortar retailers a suite of resources to help deliver authentic Santa Maria style products to your customers.
Benefits include:
- Dedicated wholesale account manager
- Phone and email support
- Product samples*
- Marketing collateral and POS displays*
- Full page listing in our online retail locator
If you are interested in opening a wholesale account, please review our general wholesale terms below and complete our Wholesale Account Application.
MINIMUMS
Case quantities only; $200 opening order & $100 reorders.
TERMS
Orders shipped prepaid by company check, Visa, Mastercard, Amex, Discover and prepaid check to new accounts wishing immediate delivery.
Net 30 terms require a completed credit application and 2-3 weeks for processing & approval. Past due invoices are subject to 1.5% per month finance charge. Susie Q's Brand/Righetti Specialties, Inc., reserves the right to revoke payment terms at any time, and require prepayment. Returned checks are subject to a service charge and will be sent to a collection agency.
ONLINE RESALE
We do not allow the online resale of our products purchased at wholesale, as it has created confusion and less than positive experiences with our customers. This includes reselling on your own website, Ebay, Amazon or any other online marketplace.
SHIPPING
All shipments originate from Santa Maria, CA. Unless otherwise stated at time of order, shipping provider will be chosen at our discretion. Damaged or missing goods should be reported to freight carrier within 7 days of receipt of order. Carrier may require inspection, so keep original packing materials and damaged goods until you hear from them.
RETURNS
We reserve the right to grant credit or replace goods that are defective or damaged. Returns will only be accepted when a prior authorization number has been issued by Susie Q’s. Please call for return authorization number. All other merchandise which is returned or refused is subject to a 20% restocking fee. We guarantee the quality and credibility of our goods 100%; however, we do not guarantee your sales.
*SAMPLES
For each case of product ordered, one like sample is available at a reduced price. Samples will be marked and are not for resale. Sample requests must be made at time of ordering. Sample policy does not apply to DSD/volume accounts.
**POS DISPLAYS
High quality, custom POS displays can be fabricated for high volume retailers at our discretion. Displays are intended for the sole presentation of Susie Q Brand products.
IMAGES
Any reproduction of the images on the susieqbrand.com website, social media accounts or catalog is prohibited without approval. Please contact us if you wish to use our images, providing the product name, desired file size and type.