What is your return policy?

All Susie Q’s Brand products are made from the finest ingredients and are carefully crafted, so we guarantee your satisfaction with our products.

If for any reason you are not 100% satisfied with your purchase, simply return the item to us for a replacement, exchange for credit or a full refund. We promise to handle your claim promptly and courteously.

Purchased items must be returned within 30 days.

Please call us at (800) 268-1041 or send us an email for a return authorization number and return shipping address.

For your protection, please use UPS or USPS with insurance and tracking for shipments. A credit for the price of the item and applicable taxes will be refunded to your credit card. Shipping charges are not refundable unless the issue was result of a fulfillment error on our part. We will notify you by e-mail when you receive your refund.

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